Frequently Asked Questions (FAQ)
Our average delivery time is 6–12 business days. Shipping is completely free — we cover the cost ourselves. Thank you for your patience and understanding.
If the estimated delivery window has passed and your order still hasn't arrived, email us at support@fomotrends.com. We'll track down your package and reply within 24–48 hours. If you don't hear back in that time, please check your spam folder — our reply may have landed there.
We want you to be happy with your purchase. If something isn't right, contact us at support@fomotrends.com and we'll help you find a solution. You have 30 days from the day you receive your item to return it.
You always have a 30-day return period, starting the day you receive your item. Items should be returned in their original condition. Email support@fomotrends.com to start a return and we'll guide you through the steps.
Yes. Once your order ships, you'll receive a tracking number so you can follow your package on our tracking page. Please allow a few business days for tracking to become active, and check your spam folder in case the email lands there.
Your satisfaction is our top priority. Our customer service team is here to help with any questions or issues after your purchase — just reach out at support@fomotrends.com and we'll take care of you.
We accept all major payment methods shown at checkout, including major credit and debit cards and other secure options on the payment page.
We aim to reply to every message within 24–48 hours. If you haven't heard back in that time, please check your spam folder, as our response may have ended up there.
First, check your spam or junk folder — confirmation emails sometimes land there. If you still can't find it, email us at support@fomotrends.com and we'll confirm your order details.
We understand plans change. If you need to cancel or change your order, contact us at support@fomotrends.com as soon as possible after ordering, and we'll do our best to help before it ships.
No problem. If your question isn't answered above, get in touch at support@fomotrends.com and we'll be happy to help.
Fomotrends is an online shop offering a wide range of products, where service always comes first! We are committed to providing our customers with the best shopping experience and offering our products at great prices. We have solutions and inspiring products for you—things you didn't even know existed. They make a fantastic gift for someone you know, or, of course, a lovely treat for yourself!